OBJECTIVE
To utilize my 24 years of expertise in electronic systems and customer relations to contribute quality, productivity, and profitability to a business that respects hard work and loyalty.

EXPERIENCE

2006-Present Da-Com Corporation Columbia, MO
Service Technician
Responsible for the repair and maintenance of the full line of Lanier, Mita, Kyocera, and Toshiba copiers and printers in the Columbia, Mo. Metro area. Utilize laptop PC to update firmware and test systems. Responsible for inventory management, customer relations, and the advising of customers in the upgrading of equipment.

2002-2005 Chariton Valley Wireless Columbia, MO
Infrastructure Transmitter Technician

Major Responsibilities as Site Technician:

Repair and maintenance of equipment and facilities at remote digital sites to ensure effective operation of the network. Analyze complex equipment problems and take corrective action. Troubleshoot using the terminal emulation program OMT. Perform inspection of sites and make repairs as needed. Perform routine & preventative maintenance on the Ericsson GSM RBS 2106/2206, Lucent TDMA, and related support equipment. Respond to and resolve site outages 24 hours a day, 7 days a week. Responsible for testing, trouble-shooting, and maintaining some of the T1, DS3, OC-level, and other network-related facilities. Work closely with and guide local vendors. Define and activate site external alarms.
Training: GSM RBS 2106/2206 Site Maintenance January 9th, 2004

Major Responsibilities as BSC (Base Station Controller) Technician:

Analyze complex network or equipment problems and take corrective action. Monitor, troubleshoot, and adjust GSM network equipment using remote maintenance programs such as Remote OMT, and OSS. Engineered and documented backup and Lifeline procedures for the Ericsson IOG20M GSM BSC at the command input level. Ensure optimum performance of all network elements. Perform daily, weekly, and monthly diagnostics. Build complex software loads for digital cell sites. Testing, trouble-shooting, and maintaining some of the T1, DS3, OC-level, and other network-related facilities. Define and activate site external alarms. Possess excellent ability to multitask.
Training: AXE Operation & Configuration July 23rd, 2004
OSS Overview October 20th, 2005

1994-2002 Ikon Office Solutions Columbia, MO
Field Service Engineer
Responsible for the repair and preventive maintenance of the full line of Canon digital black & white, and color laser photocopiers. Possess additional knowledge in the repair of Minolta and Ricoh photocopiers, and Canon facsimile machines. Managed a territory covering over 5000 square miles in central Missouri including inventory management, customer relations, and advising customers on the upgrading of equipment.

1992-1994 Cable Plus Lenexa, KS
Service Technician/Service Manager
Responsible for the maintenance, repair, and some installation of microwave cable television systems in homes and businesses. Maintained head-in portion of cable stations located in Branson, Missouri and Lenexa, Kansas. Traveled to Cable Plus branch offices throughout the midwest to train new technicians on system operations and upgrades. Promoted to Service Manager of the Springfield, MO branch office. Supervised a team of 4 technicians. Scheduled service calls, maintained parts inventory.

1987-1992 United States Air Force Whiteman AFB, MO
Missile System Maintenance Specialist / Team Chief
Team Chief responsible for the supervision of team members performing electronic and electrical repair and maintenance of 150 Minuteman II ICBM Launch Facilities and 15 Launch Control Centers located in a 10,000 square mile area of central Missouri. Troubleshot and repaired primary and secondary power systems, command and control systems, radar surveillance security systems, and underground security systems. Performed coded data tape loading of the missile guidance computer containing launch and target data. Served as Quality Assurance Inspector determining the serviceability of test equipment, equipment vital to the systems' mission, and the quality of work performed. Served in support of Operations Desert Shield and Desert Storm. Awarded The Air Force Training Ribbon, Air Force Longevity Service Award Ribbon, Non-Commissioned Officer's Military Education Graduation Ribbon, Air Force Good Conduct Medal, and The National Defense Service Medal. Possessed Top Secret security clearance.

EDUCATION
1980-1982 South County Technical High School
Industrial Elecronics: Earned the equivalent of Bachelors of Science Electrical Engineering.

REFERENCES
Available on request